Radisson Hotel Reservations, Merrillville Indiana Starplaza reservation information
Hotel Guest Services

Guest Services

Our first priority is you, our guest. Ensuring a seamless guest experience at Star Plaza, while anticipating your needs, are our top goals. Our quality services and attention to detail set our Midwest hotel apart from the rest in the region. Let us welcome you with comforts of home mixed with the luxuries of a memorable getaway.

  • 67,000 square feet of meeting and conference facilities, including adjoining 3,400-seat Star Plaza Theatre
  • ATM
  • Baggage storage
  • Business Center (complimentary services, including faxing, copying, computers with complimentary wireless internet access, and color printer)
  • Children 17 and under stay free in the same room with adult
  • Complimentary newspaper, daily
  • Complimentary wireless internet access, throughout hotel and guestrooms
  • Complimentary onsite parking
  • Concierge services
  • Convenience to top area attractions
  • Dry cleaning, valet services (Monday – Friday, drop-off 9:00 a.m., return 5:00 p.m.)
  • Fitness Center, with state-of-the-art equipment
  • Forgotten items service
  • Gift Shop
  • Club Carlson Points
  • In-room dining (Monday – Thursday, 6:00 a.m. – 11:00 p.m.; Friday – Saturday 6:00 a.m. – midnight; Sunday 6:00 a.m. – 10:00 p.m.)
  • Laundry concierge, three-hour service (8:00 a.m. – 8:00 p.m., daily)
  • Laundry, self-service on-site facilities
  • Lobby Atrium oasis, with private cabanas
  • Pet Friendly accommodations through Westwind Boarding Kennels, open 7 days per week.  Contact WestwindKennel@cs.com or call 219-663-0843 for reservations and scheduling.
  • Pick-up from FedEx, DHL and UPS (front desk pick-up)
  • Pools – indoor, complete with waterfall and private cabanas, and seasonal outdoor pools. *Please note: our hotel no longer features a hot tub.
  • Safety deposit box, available at front desk
  • Skywalk, connecting hotel to famous Star Plaza Theatre
  • Starbucks®, full-service, on-site location
  • Restaurants and lounges
  • Wake-up service(*Please note: our hotel no longer features a Game Room.)
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